Get to know us and our services.
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Learn how you can optimize your processes around storage and shipping of your goods and products thanks to our partner. Discover customized, efficient and scalable fulfillment and logistics solutions tailored to your specific needs.
Our partner provides world-class logistics and fulfillment services to ensure your goods are delivered efficiently and on time. Working closely with external experts, we coordinate the entire process to best meet your requirements.
Our range of services includes a variety of activities to ensure that your goods reach the right recipient at the right time.
The following services can be provided as part of this service:
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Warehouse Management:
We organize the storage of your goods and ensure optimal space utilization, inventory management and stock control. -
Order processing:
We handle the processing of your orders, including order processing, picking, packing and preparation for shipment. -
Transportation and Delivery: we select the best shipping options and coordinate the transportation of your goods, whether by truck, ship, air or rail. We oversee the entire delivery process to ensure on-time arrival.
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Returns Management:
We handle returns and ensure they are processed efficiently to allow for a prompt refund or exchange of merchandise. -
Inventory Management:
We continuously monitor your inventory and help you optimize your stocks to avoid overstocks or shortages. -
Customs clearance and processing:
We provide assistance with customs formalities and ensure that your international shipments comply with applicable regulations. -
Tracking and Reporting:
We keep you constantly informed about the progress of your shipments and provide you with detailed reports on the flow of goods and performance metrics. -
Customer Service:
We provide effective customer service for questions or concerns related to the logistics and fulfillment of your goods.
Not included in the price of this service are:
✗ the personal presence of the expert advisor at the customer's site .
✗ legal support
✗ travel expenses incurred for the execution of the order
✗ special requests from the customer that are not covered by the product description and result in additional financial expense.
We will charge separately for all items not included in the price, provided they are incurred during the order.
Tip:
We apply strict criteria when selecting suitable external service providers. We examine their experience and expertise in the industry, their ability to meet your specific requirements, and their reliability and quality of service. Transparent communication and cooperation in a spirit of partnership are of great importance to us to ensure that your logistics requirements are met effectively.
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Step by step to the optimal service provider
We take you by the hand and optimize your procurement of service providers and agencies and save up to 50% of your budget
Strategy +
valid KPIs
Before purchasing, we work out the strategy and derive the KPIs so that we know what service we need and in which weight class we have to look for the service providers.
Supplier
POOL
As soon as we know who we are looking for, we draw up a list of suitable candidates. To do this, we go on a search - we want the best and not the usual suspects.
Procurement
Process
We have a standardized procurement process that makes it easy for participants - we want the best, not the ones who understand the procurement process best.
BEST
MATCH
The end result is a service provider who can best solve the challenges and not the one with the best-known name - this saves up to 50% of your budget.
Let us prefinance our services
Together with our financing partners, we have the right solution for you.
We are continuously expanding our service portfolio
You are still missing a suitable performance?
Get in touch with us
Simple book your appointment directly with our team.
We are available by phone +49 30 887 128 60 from Mon. - Fri. 09:00 - 17:00 (CET).
Write us an email and we will answer within 72 hours.
Get to know us and our services
Book your desired appointment - free of charge and without obligation - and one of our customer advisors will contact you.
You would like to become part of our strong network and are interested in a sales partnership? Please feel free to contact our sales team.
You prefer to write to us? Send us an email at any time and we will reply within 72 hours.
Start our cooperation -
Get the best for your business!
Why not create an account with ALPHA POOL?
free of charge - without obligation